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PRICE MATCH

We're committed to giving our customers the best value possible. While we aim to keep our prices highly competitive, if you happen to find the same product at a lower price elsewhere, we'll do our best to match it!

HOW TO ACHIEVE A PRICE MATCH

Before reaching out to our sales team, please take a moment to read the terms and conditions below. To request a price match, please email us at sales@racketpro.co.uk. Be sure to have the competitor’s website address ready so our team can verify the price.

PRICE MATCH CONDITIONS

  • The product must be exactly the same in every detail (brand, model, size, colour, etc.).

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  • The competitor must have the item in stock and available for immediate dispatch. For products with size or colour variations, the specific size/colour you require must be in stock.

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  • The competitor’s final price must include all applicable charges, including shipping and VAT.

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  • We’re unable to match prices from:

    • Retailers based outside of Mainland UK

    • Unauthorised brand stockists

    • Third-party platforms such as Amazon, eBay, or similar marketplaces

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  • Our Price Match is not a binding contract. While we aim to honour all genuine price match requests, Racket Pro reserves the right to decline any request at our sole discretion.

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  • Customers must contact us to request a price match before placing an order. We’re unable to apply a price match once an order has been completed.

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  • Exclusions apply:

    • Price matching does not apply to shuttlecocks or strings

    • We cannot match prices based on competitors' discount codes

    • We do not price match on delivery charges alone

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