DELIVERY POLICY
We’re just as excited for you to receive your gear as you are! Below you'll find all the details about how and when your order will arrive.
ORDER PROCESSING
All orders are processed within 1–2 business days (excluding weekends and holidays)
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Once your order is shipped, you’ll receive a confirmation email with tracking information.
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We currently process and dispatch orders Monday to Friday (Bank Holidays excluded). If your order is placed on a Bank Holiday, the order will not be processed until the Next Working Day. Saturday and Sunday are not considered as Working Days, therefore if you wish to receive your order on either of these days, you will need to choose a day specific delivery option. For orders placed Monday - Friday, your order must be placed before 1:30 PM to be despatched same day.
SHIPPING TIMES
Standard Shipping: 3 – 5 business days
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Delivery times may vary based on your location and chosen shipping method.
SHIPPING RATES
Shipping costs are calculated at checkout based on your location and order size.
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Enjoy free standard shipping on orders over £60.
DELIVERY ISSUES
If your package is delayed, lost, or arrives damaged, please contact us at sales@racketpro.co.uk within 7 days of the expected delivery date.
We’ll do our best to resolve the issue as quickly as possible.