RETURNS POLICY
At Racket Pro, your satisfaction is our priority. We hope you had a great experience shopping with us.
If for any reason you're not completely happy with your purchase, don’t worry — we’re here to help. Please take a moment to read through our return policy below to guide you through the process.
RETURNS
You have 14 days from the date your order is delivered to request a return.
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Items must be unused, in their original packaging, and in resellable condition.
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Please include your order number or proof of purchase.
NON-RETURNABLE ITEMS
We do not accept returns on:
Sale or clearance items
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Strung rackets
Personal care items (like grip wraps or sweatbands that have been opened)
HOW TO START A RETURN
1. Email us at sales@racketpro.co.uk with your order number and reason for return.
2. We’ll reply with return instructions and the shipping address.
3. Once we receive and inspect your item, we’ll let you know if your refund is approved.
REFUNDS
Approved returns will be refunded to your original payment method within 5–10 business days.
Original shipping charges are non-refundable.